At the heart of our commitment lies the delivery of professional janitorial services.
We value your time and strive to provide reliable and punctual service
Our dedicated staff ensures top-notch cleaning with a swift, efficient, and amiable approach.
Terms and Conditions for Maggie’s Super Clean LLC
Providing Professional Cleaning Services:
We are proud to offer licensed, bonded, and insured professional cleaning services
Satisfaction Guarantee
- No refunds. If you’re unsatisfied with the service, you have 48 hours to request a redo, provided you submit photos showing missed areas.
New Customers
- New customers must complete a walk-through with a cleaning staff member after the job is finished.
New Construction/Remodeling Cleaning & Additional Costs
- The cleaning process consists of two essential phases—Rough Clean and Final Clean—both of which must be completed.
- Homes undergoing the remodeling process may incur extra charges due to increased dust, debris, and the need for more detailed cleaning.
Access to Your Home
- Grant our cleaner’s full access to your home for an efficient and thorough cleaning experience.
- Ensure your home is picked up and ready for cleaning.
Rescheduling, Cancellation, and Lockout Policy
- Reschedules or cancellations require at least 48 hours’ notice.
- Cancellations with less than 48 hours’ notice, without rescheduling within a week, will incur the full anticipated cleaning cost.
- Bi-weekly service cancellations result in a $30 additional cost.
- Cleaning hours are from 6:30 am to 5:30 pm. Lockouts during these hours incur a cancellation fee of 100% of the typical cleaning rate.
- Report damages to our office staff or owner Jessica promptly.
- Limited liability protection for the replacement or repair of damaged items with the same or similar make and model.
- Changes to Service and Additional Charges:
- Requesting changes after the original estimate may result in additional charges or require a new estimate.
Pets, Plants, and Children
- Due to liability, we cannot care for pets, plants, or children.
Deep Clean Requirement
- Clients must request a deep clean at least once a year for maintenance purposes.
- An annual ‘Deep Clean’ is required to be completed.
Payment Options and Policies
- Acceptable forms of payment include check, cash, Visa/MasterCard, and bank transfers. Declined cards and unpaid balances incur a service charge of $25 or 15% interest, whichever is greater. Electronic payments have an additional cost of $5.
Pictures of Before and After Work
- We take before and after photos for training, proof of performance, and promotion. Notify us if you do not want pictures taken of work areas in your home.